Privacy Policy

At J.D.Worthstone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

Company Details

Business Name: JDW Company
Address: Riverlea Park, SA 5120, Australia
Email: Info@jdworthstone.com

Eligibility & Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Information We Collect

We may collect the following types of information when you use our website:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Processed securely through our payment providers. We do not store credit card details.
Order Information: Purchase history and transaction details.
Technical Data: IP address, browser type, device type, and browsing activity.
Marketing Preferences: Information provided when subscribing to newsletters, promotions, or loyalty programs.

How We Use Your Information

Your information is collected and used for the following purposes:

To process and deliver your orders.
To communicate with you about orders, inquiries, or promotions.
To improve our website, products, and services.
To manage loyalty programs, promotions, and discounts.
To detect and prevent fraud or misuse.
To comply with legal obligations.

Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

Service Providers: Payment processors, shipping/courier companies, IT service providers, and analytics platforms.
Legal Authorities: When required by law, regulation, or court order.
Marketing Tools: Third-party platforms used to send newsletters or promotions, only with your consent.

International Data Transfers

If you access our website or place orders from outside Australia, your information may be transferred and processed in Australia or other countries where our service providers operate. We take reasonable steps to ensure your information is handled securely in accordance with applicable privacy laws.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, such as for tax or accounting obligations.

Security

We implement reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission is 100% secure.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve functionality. You can disable cookies in your browser settings, but this may affect site performance. For full cookies policy click here.

Marketing Communications

By subscribing to our newsletter or promotions, you consent to receiving marketing communications.
You may opt out at any time by clicking the “unsubscribe” link in emails or contacting us directly.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or outdated information.
Request deletion of your personal data (subject to legal obligations).
Withdraw consent for marketing communications.
Lodge a complaint with your local data protection authority if you believe your rights have been violated.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Complaints and Dispute Resolution

If you have concerns about our handling of your personal information, please contact us at Info@jdworthstone.com. If the issue cannot be resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:
📧 Info@jdworthstone.com

📍 Riverlea Park, SA 5120, Australia

Last Updated: October 2025